Housing Choice Voucher Program Supervisor — Housing Authority of the County of Merced

Position Summary

Oversees eligibility activities for assigned HCV Program staff, ensures quality of Federal Housing Quality Standards Inspections, performs above-average clerical work, extracts statistical data, and assists the HCV Manager as needed.

Essential Duties & Responsibilities

Interviews new applicants and conducts briefings for program participants
Manages portable certificates and vouchers with statistical documentation
Trains HCV staff on policies, rules, and regulations; assists with eligibility backlogs
Verifies applicant eligibility using multiple income verification techniques
Maintains communication between property owners and office staff
Contacts agencies for eligibility clarification
Maintains eligibility-related files and generates monthly statistical reports
Responds to client, applicant, and owner inquiries
Inputs claims into computer systems and establishes accounts receivable
Provides staff interpretations based on applicable regulations
Selects eligible participants from waiting lists
Oversees eligibility data entry into management systems
Monitors daily HCV department activity
Conducts quality control reviews of eligibility staff and inspectors
Assumes HCV Manager responsibilities during absences
Operates vehicles as required

Knowledge, Skills & Abilities

Knowledge of filing, office procedures, statistical work, and record-keeping
Ability to post and make arithmetical computations rapidly and accurately
Computer proficiency and typing skills (40+ words per minute)
Working knowledge of Section 8 certificate and voucher regulations
Interpersonal skills and professional appearance

Minimum Qualifications

Education

Equivalent to two years of college (48+ units) OR general filing/record-keeping experience plus one year HUD-related housing eligibility work. One year clerical office experience equals one year (24 units) college credit.

Licenses

Valid California driver's license with DMV printout if required. Must be insurable and acceptable to the Housing Authority's insurance provider.

Other Requirements

Must pass pre-employment physical examination. U.S. citizenship or lawful permanent residence authorization required. Must provide identity and employment authorization documentation.

Questions About This Position?

Contact Human Resources at (209) 386-4139 or Email: websiteformmail@merced-pha.com