Under direction, performs eligibility and other tasks associated with participants in assigned housing programs. Insures that tenant files are maintained, and that available housing units are leased to eligible tenants in a timely manner. Prepares work orders as required. Insures compliance with all local or statutory regulations; maintains good tenant relations; performs clerical work as required, and other duties as directed within classification.
Example of Duties
Prepares and checks tenant records, maintaining verification for all income, and performing exact computations establishing eligibility and rent
Must have a working knowledge of local policy and statutory requirements concerning tenant eligibility, as well as ability to accurately and completely prepare lease forms, affidavits, and maintain accurate tenant records
Verifies eligibility through the use of written third party or affidavit documentation
Requires an aptitude and propensity for dealing with people, and the ability to employ a considerate and diplomatic handling of all tenants and applicants, assuring good tenant relations
Conducts annual and special re-examinations that are necessary due to change of income, change of occupancy, etc.
Prepare and submit monthly, quarterly and annual reports concerning occupancy, as required by law
Counsels tenants on sub-standard housekeeping conditions
Insures the content and accuracy of the documentation of data in the tenant files
Assists in gathering and finalization of data for use at informal and formal hearings
Accepts payment (checks or money orders only) at rent-up and issues receipts
Writes agreements with tenants, prepares late rent notices and insures tenant rents are kept current; maintains petty cash records
Properly disseminate information on rules and policy, and serve the purposes and intentions of the assigned housing program
Operates a motor vehicle as necessary to perform duties
Performs other related tasks within the job description
Employment Standards
General knowledge of the methods, practices and terminology used in filing and office procedures
Performs clerical/records tasks of moderate difficulty without close supervision
Operates a variety of office equipment and type 30 words per minute
Ability to post and make arithmetic computations rapidly and accurately
Ability to follow oral and written instructions
Must be able to correctly operate various office equipment including the ability to accurately input information into the current computer system
Have a knowledge of modern office practices and procedures, and an aptitude and propensity for dealing with people
Ability to organize and maintain orderliness and a neat personal appearance
Must have successfully completed at least twelve (12) months in an Agency eligibility/clerical position or any other equivalent position as determined by the Program Manager and Executive Director
Must have working knowledge of the Occupancy Policy as well as any internal operating procedures of the assigned program(s)
Minimum Qualifications
Education
Equivalent to two years of college (48 semester units or more), and practical experience in the performance of general office record keeping and general office procedures. One year of actual experience in an office or one year of housing eligibility work will be accepted as equivalent to one year (24 units) of completed college education.
License
Mandatory to possess a valid California Driver's License, and must present DMV printout if required by the Employer for verification. Applicant must also be insurable and acceptable to the insurance company providing auto insurance to the Housing Authority.
Other Qualifications
Must be able to verify that physical condition is satisfactory for the requirements of the job. All physical requirements shall be applicable to the tasks and duties listed for employees within this classification, with or without reasonable accommodation for disabled individuals as defined within the Americans With Disabilities Act of 1990, as amended. Initial employment shall be conditional on such verification as determined by a required standard pre-employment physical at the expense of the Employer. Existing Housing Authority employees are exempt from satisfying this criteria regarding the conditionality of employment prefaced by a pre-employment examination. Must be US citizen or lawfully admitted alien with supporting documents. Drug-Free Workplace. Revised 4/94.
The Housing Authority of the County of Merced is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities.