Receptionist/Typist — Housing Authority of the County of Merced

Department: Housing Authority of the County of Merced Section: III, 201

Position Summary

Under supervision of the assigned program manager, maintains tenant files and records, and performs general clerical and typing duties of average difficulty.

Primary responsibility is to control incoming phone lines and function as a receptionist to the general public entering the office. Also responsible for the acceptance and maintaining of Low Income and Section 8 applications for housing assistance; perform general clerical and typing duties of average difficulty; respond to public and tenant questions/complaints, and perform other related work as required, within classification.

Essential Duties & Responsibilities

Responsible for accepting, processing, filing and renewing applications for all Housing Authority Assistance Programs (Low-Income and Section 8 housing programs)
Gathers/maintains statistical data for tenant files, maintains various records, and performs other general office work as required
Maintains a polite and courteous relationship with all people entering the office
Demonstrates the ability to cope with several items at once
Answers and assigns incoming phone calls to other personnel
Receives, sorts and distributes incoming mail, and prepares outgoing office mail as required
Operates typewriter, calculator, computer and other office machines
Performs other duties within this classification as assigned by the supervisor

Knowledge, Skills & Abilities

General knowledge of methods, practices and terminology used in filing and/or statistical clerical work, and the ability to perform work of this type of average difficulty without close supervision
Ability to post and make arithmetical computations rapidly and accurately
Ability to follow oral and written directions
Ability to operate various office equipment
Satisfactorily demonstrate the ability to type a minimum of 40 words per minute
Must demonstrate a working knowledge of modern practices and procedures
Able to carry out oral and written directions from an assigned supervisor
Ability to deal tactfully and courteously with the public, agency employees and other governmental officials
Ability to establish and maintain cooperative and effective relationships with those contacted during the course of work

Minimum Qualifications

Education

Equivalent to completion of high school, and some degree of practical experience in the performance of general filing and record-keeping functions. A GED certificate or other certification from a technical or vocational school in any area related to general office or clerical proficiency will be accepted in lieu of a high school diploma.

Experience

Must demonstrate some current or previous practical experience in a general clerical/administrative function. Must be able to demonstrate the ability to type at least 30 words per minute at 90% or above accuracy.

Licenses

Must possess a valid California Driver's License and must present a DMV printout if required by the employer for verification. Applicant must meet insurability requirements.

Physical Requirements

Essential functions may require bending, stooping, lifting (usually 25 lbs. or less), turning, carrying objects, grasping, and safely negotiating within worksite. Requires normal visual and auditory acuity. Requires remaining in a sitting position for extended periods and a high level of manipulative dexterity to operate office equipment with a keyboard.

Other Requirements

U.S. citizenship or lawful permanent residence status. Must provide identity and employment authorization documentation. Pre-employment physical examination and drug-free status certification required.

Questions About This Position?

Contact Human Resources at (209) 386-4139 or Email: websiteformmail@merced-pha.com